For our Group, the relationships with our customers and team are just as important as the relationships with our suppliers.
Delaviuda Confectionery Group seeks to establish stable partnerships with its suppliers which ensure the smooth running of the company, having a positive impact on the excellence of the service we provide to our customers and the quality of the products for the consumers.
As a socially responsible group of companies, Delaviuda Confectionery Group performs a thorough selection and certification process of its suppliers in order to ensure not only the quality of their product and the safety of their consumers, but also in order to contribute to the generalization of the ethical values and social criteria which inspire our own activity.
This selection process involves the development of a procedure for certificating the supplier and the raw materials supplied. During this selection process we pay special attention to the analysis, traceability and quality control of the products and ingredients used as well as to the existence of certifications and quality plans in our supplier facilities, with special care in the maintenance of every part of the facilities and watching that it does not affect the quality of the products.
Moreover, this certification process also gives special importance to the respect of human rights, examining the ethical code of our suppliers in regard to compliance with the national legislation, child labour, forced labour and anything that can be seen as a discriminatory behaviour.
Once we have chosen our suppliers, in Delaviuda Confectionery Group we believe there is no better strategy than establishing lasting partnerships with them, whom we consider our “external partners”. It is precisely for this reason that the Group strives to maintain a strong and transparent relationship with its product suppliers, which gives security to both parties contributing to their growth, because when group grows, our suppliers also grow.
Although we are aware that Delaviuda Confectionery Group is very demanding with its suppliers, this leads us to be equally demanding of ourselves in meeting our agreements with our suppliers. Once a deal is closed, Delaviuda Confectionery Group complies with all of its obligations in terms of billing and payment.
In short, based on our experience and know-how, the Group maintains a privileged relationship with its suppliers, sharing information and establishing joint strategies in order to tackle with confidence each one of the projects.